Policy Details

The privacy of our clients is our top priority at Energy PWR LTD, and we treat it as if it were our own. We collect information from our customers for the sole purpose of improving our customer service. Our company recognizes that it is our responsibility to keep and use our clients' information. WE DO NOT RENT OR SELL THE INFORMATION PROVIDED TO US ON THE INTERNET BY OUR CLIENTS.

This policy describes how we use personal information collected from our clients, why we collect it, and how we use it. In our policy, we describe the options you have for how we can collect and use your information.

Personal Information Obtained

The client's name, e-mail address, mailing address, and phone number are all collected by Energy PWR LTD . These are the details that the client gives us when placing an order or storing information with our company. We may also use email addresses or mailing addresses obtained through our mailing system, such as our Contact Us Form, to respond to comments, questions, and other inquiries.

Our business also keeps track of the items that have previously piqued our clients' interest, as well as their online purchases.

Making Use of Collected Data

The collected data is put to use in a variety of ways. Our company processes orders using the information that our customers have saved. We also send them e-mails to confirm the order, and if our company has any questions about the order, our customer service representatives may contact them by phone, mailing address, or e-mail.

As a client, you may also receive site and service updates, such as a newsletter and promotional information. Furthermore, we may use information about your interests and purchases to assist our company in improving the design of our website and our clients' purchasing experiences.

Collaboration with a Third Party

Unless specifically stated in this policy, personal information will NOT be disclosed to third parties. Under no circumstances do we sell personal information to third parties.

We use credit card processing companies to bill you for services. These companies do not retain, share, store, or use personally identifiable information for any other purpose. These companies may only use your personal information to the extent required to provide us with these services.

We use credit card processing companies to bill you for services. These companies do not retain, share, store, or use personally identifiable information for any other purpose. These companies may only use your personal information to the extent required to provide us with these services.

Personal Data Protection

Our clients' information is secure because it is encrypted during transmission thanks to the use of Secure Sockets Layer (SSL) software.

To safeguard the personal information you provide to us, we follow generally accepted industry standards both during transmission and once we receive it. However, no method of Internet transmission or electronic storage is completely secure. As a result, while we make every effort to protect your personal information through commercially acceptable means, we cannot guarantee its complete security.

Cookie Use and Application

Cookies are alphanumeric identifiers that are downloaded to clients' hard drives via their Web browsers. This allows our systems to recognize the browsers of our clients and store items in their Shopping Carts during visits.

Most browsers' Help section will be more useful in explaining how to prevent the browser from accepting new cookies, how to have the browser notify the user when a new cookie is received, or how to disable cookies entirely. Cookies, on the other hand, allow you to take full advantage of our site's top features, and our company's personal recommendation is that the client accepts them.

Second, we keep track of your IP address in order to diagnose server problems and administer our website. In addition, your IP address is used to gather broad demographic information about you, such as your location and Internet service provider. We may also collect aggregate data on how our users interact with the site. This could include information about site traffic patterns and search queries. There is no link between IP address/log file information and Personally Identifiable Information (PII).

Third, we record browser types, access times, the URLs from which visitors arrived at our site, and the URLs viewed by visitors while on our site. We do not provide this information to third parties, except in aggregate form, unless otherwise stated in this Privacy Policy.

Our privacy statement does not cover the use of cookies by our partners, affiliates, tracking utility companies, or service providers. We have no access to or control over these cookies. Session ID cookies are used by our partners, affiliates, tracking utility companies, and service providers to make it easier for you to navigate our site.

Testimonials

We may post your testimonial along with your name with your permission. Please contact us if you want your testimonial removed.

Disclaimer of Liability

We reserve the right to disclose your personally identifiable information as required by law and when we believe it is necessary to protect our rights and/or comply with a judicial proceeding, court order, or legal process served on our Web site.

Delivery Policy

Based on the options you selected during registration, we will begin creating your website as soon as we receive your order. After you've made your payment, one of our project managers will contact you within 48 hours.

You will be notified when development begins and when it is expected to be completed. After completing your registration, you will receive a confirmation email. Your services are considered complete once your website is operational and your credentials function as expected.

We will notify you via email when the website construction process is complete, at which point the delivery will be considered complete.

Refund Policy

Customer satisfaction is guaranteed by Energy PWR LTD . Your entire design order amount will be refunded if there is a duplicate charge as a result of a processing error, failure to meet any of your special designing requirements, or failure to complete your design order in accordance with the delivery policy.

If you are unhappy with any of Energy PWR LTD ’ services, you may request a refund within five days of the completion of your initial design. If a refund request is not received within five days of the delivery of the initial designs, both parties will assume that you are satisfied with your initial designs. Refunds will be available for any Special / Combo packages, just as they are for single packages.

Your refund will be processed in accordance with the following chart:

All refund requests will be processed as follows:

  • You will be eligible for a full refund if you request a refund before the order is delivered.
  • You will be eligible for a 66 percent refund if you request a refund within 48 hours
  • You will be eligible for a 33 percent refund if you request a refund between 48 and 120 hours after the initial design delivery.
  • No refund requests will be entertained after 120 hours of your initial design delivery; however, because we believe in 100 percent customer satisfaction, you are encouraged to contact us if you have any concerns.
  • All refund requests should be directed to the customer service team. Energy PWR LTD reserves the right to approve or deny your request based on an individual case-by-case basis if it violates your user agreement.

How to Request a Refund

To ensure that your refund request is approved, please ensure that you meet the following requirements:

Contact us to request a refund and to explain your situation.

We will use our revision policy to try to resolve your issue as soon as possible, or we will email you a refund request approval from our refund department.

Following the refund, Energy PWR LTD would obtain your design rights, and you would be unable to display any version of the company's design. Also, let us be clear:

  • Because the company now owns the design rights, you agree that you will have no right (direct or indirect) to use any response or other content, work product, or media, nor any ownership interest in or to the same.
  • In collaboration with government copyright agencies TCS Solution LLC would share Copyright Acquisition information for the refunded designs, limiting future re-use of the designs as original designs.